Terms & Conditions

1. Use of the Site

You agree to use this site for lawful purposes only and not to violate any applicable laws or regulations. You may not attempt to gain unauthorized access to the site, interfere with its operation, or misuse any content.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your state or country of residence, or you have permission of a parent or legal guardian.

3. Orders & Acceptance

• All orders are subject to availability and confirmation.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized activity.
• If an order is canceled after payment, we will issue a refund to the original payment method.

4. Pricing, Taxes & Billing

• Prices are listed in the currency shown at checkout and may change without notice.
• Taxes and shipping fees are calculated at checkout where applicable.
• You agree to provide current, complete, and accurate purchase and account information.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to carrier delays, weather, or other factors outside of our control. Title and risk of loss pass to you upon delivery to the carrier (unless otherwise required by law).

6. Returns & Exchanges

Returns and exchanges are governed by our Returns & Exchanges Policy. Please review that policy before submitting a request.

If there is a conflict between these Terms and the Returns & Exchanges Policy, the Returns & Exchanges Policy controls for returns-related issues.

7. Product Care & Materials

Our products may feature premium materials and finishes. Natural variations in texture, color, and grain are normal and are not considered defects. Please handle products with care and follow any included care guidance.

8. Intellectual Property

All site content, including logos, designs, photographs, graphics, text, and trademarks, are owned by VQLUMES or licensed to us. You may not copy, reproduce, modify, distribute, or exploit any content without our written permission.

9. User Content & Reviews

If you submit reviews, comments, photos, or other content, you grant VQLUMES a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display that content for marketing or promotional purposes, unless prohibited by law.

Do not submit content that is unlawful, abusive, discriminatory, or infringes on the rights of others.

10. Prohibited Uses

• Attempting to hack, disrupt, or damage the site or its security features
• Using the site to transmit spam, malware, or harmful code
• Violating intellectual property rights or privacy rights
• Using the site for deceptive, fraudulent, or unlawful activity

11. Disclaimers

This site and all products and services are provided "as is" and "as available" to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or that the site will meet your expectations.

12. Limitation of Liability

To the maximum extent permitted by law, VQLUMES will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products, including loss of profits, data, or goodwill.

Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless VQLUMES and its affiliates, officers, employees, and partners from any claims, damages, losses, liabilities, and expenses arising from your use of the site, violation of these Terms, or infringement of any rights.

14. Privacy

Your use of the site is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting on this page unless otherwise stated. Your continued use of the site after changes are posted means you accept the updated Terms.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which VQLUMES operates, without regard to conflict of law principles.

17. Contact

For questions about these Terms, email contact@vqlumes.com.